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Inspector General Report: FBI’s Half-Billion-Dollar Computer System Is Rife with Problems

By Steve Neavling
ticklethewire.com

The FBI spent a half-billion-dollars on a Sentinel computerized file system, but the system is rife with problems, Newsweek reports.

Officials insisted the Sentinel would be completed by the end of 2009 for $425 million. But a report by the Justice Department Inspector General found mismanagement, cost overruns and technical problems that have raised the price by another $100 million, Newsweek wrote.

Sentinel replaced the bureau’s antiquated Automatic Case Support System, known as ACS.

Despite the problems, the Inspector General report found that a majority of FBI employees surveyed agreed that “Sentinel has had an overall positive impact on the FBI’s operations, making the FBI better able to carry out its mission, and better able to share information.”

Still, the report found many problems.

The FBI, for example, said the system’s search function was working properly.

“Yet we found that only 42 percent of the respondents to our survey who used Sentinel’s search functionality often received the results they needed,” the IG reported


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