The Department of Homeland Security is plagued with low morale, much more so than other federal agencies, according to a Department of Homeland Security report .
The report by the U.S. Government Accountability Office urges the DHS to determine the reason for low morale and solve the problem.
“GAO found that despite having broad performance metrics in place to track and assess DHS employee morale on an agencywide level, DHS does not have specific metrics within the action plans that are consistently clear and measurable,” the GAO report concluded.
The report examined four agencies within DHS: ICE, TSA, Border Protection and the Coast Guard.
Job satisfaction, according to the report, is being affected by perceptions of low pay and unfairness of performance evaluations.