Secret Service Scandal is Not Indicative of Agency’s Current Culture

By James G. Huse
ticklethewirecom

I have been somewhat “retired” from this column for many months, but the No. 1 news story in Washington this past week, the Secret Service personnel who broke the code of conduct rules in Cartagena on an advance assignment for President Obama’s trip, has motivated me back to the keyboard.

I have waited a bit for the media hysterics to somewhat abate before making these observations.

Contrary to the hue and cry, this is not the greatest crisis in Secret Service history.

That was, as we all know, the assassination of John F. Kennedy in 1963. That was a true crisis. This instant mess is an egregious failure of discipline on the part of the personnel involved. The breach was reported to leadership and instant remediation action ensued.

This is not, by any gauge, proof of a pandemic culture of immorality and irresponsibility in today’s Secret Service, nor is it the first time in Secret Service history that agents and officers have been disciplined for breaking the rules.

As in all organizations there are people who fail to meet or perform to acceptable standards. Dealing with those individuals has been a continuing Secret Service focus through the years.

I know this because it was my job as a Secret Service Assistant Director. In this current matter the Secret Service process of discipline and correction was well underway before it became public knowledge.

When the failure became known to management the situation was immediately addressed and the miscreant agents and officers immediately replaced.

While this event is certainly an embarrassment to the Secret Service it is not -as some strident media experts suggest – a complete condemnation of its leadership, professionalism and public service to the United States. The over-the-top posturing of these so-called experts should raise some questions about the substantiation behind their pronouncements they endlessly tout on the news media. I wonder what their professional experience is and what their qualifications are, to advance these opinions.

I also question why their inside sources remain anonymous? During my years as Inspector General of Social Security Administration a steady stream of provocative allegations about agency leaders were reported to my office from anonymous sources.

Very few proved to have any validity. I am wary of unidentified sources. To me, it’s the old courage of your convictions test. Too much exists as fact today that is never substantiated by good validation and verification before it is proclaimed to our over-connected world.

I know I am very subjective about my views on the Secret Service. I spent the balance of my federal career in it. I served with the finest men and women I know. I also know that the agents, officers, and all the Secret Service staff of today hold to the same commitments and standards that I did in my time.

On this past Wednesday evening, April 18, a wreath was placed at the Law Enforcement Memorial on E Street NW, here in Washington to commemorate the 29 officers and agents who have died in the line of duty since the Secret Service was authorized by President Abraham Lincoln on April 14, 1865.

The Secret Service has a long and rich history of public service to the United States. It is made up of real people, steadfast men and women who respect these traditions, and serve their country with honor and commitment.

Where there are individuals who fail to keep this compact they are identified, and following due process, are removed. This is the abiding core culture of the Secret Service.

James Huse is currently a Senior Advisor to the Global Public Sector practice for a major consulting firm.

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