Column: Ex-FBI Agent Says TSA Continues to Prove It is “An Inept Agency”

Douglas B. Wolfe was an FBI agent who also worked for Department of Defense and retired as Senior Special Agent, Office of Inspector General, U.S. Department of Agriculture. He runs Fidelity Investigations & Consulting in Maryland and recently launched a blog  WorldFamousPrivateEye’s Blog.

Doug Wolfe

By Douglas B. Wolfe

It’s the week before the busiest holiday travel season, and the TSA continues to prove it is an inept agency in search of a mission. Department of Homeland Security (DHS) Secretary Janet Napolitano justifies intrusive policies with simple-minded platitudes, “It’s all about security,” and “everybody recognizing their role.” When did it become the role of a TSA employee to don gloves and grope passengers?

I doubt most TSA screeners envisioned this part of their job description, and MOST don’t want to be the groper. What do I and most airline customers want? We just want to visit Mom for Thanksgiving and not be hassled.

But the TSA must be doing a great job since there have been no hijackings since 9-11, right? Wrong. The whole paradigm of how to act if your plane is hijacked has changed. The “system” taught us for decades to just comply with a hijacker’s instructions and the plane will land safely in Cuba. Now, no self-respecting planeload (read cattlecar) of travellers will ever let a terrorist, a ne’er-do-well, or anybody else take over a plane again. Not without a fight anyway. Bad guys know it, I know it, you know it, but Napolitano and TSA chief John Pistole are determined to give you and me a choice between the high-tech scanner (think of the ads for xray glasses that accompanied the mini comic strip inside the Bazooka bubble gum wrapper), or the low-tech molestation.

Billions of our dollars have been flushed down the drain called “security.” It’s a brilliant strategy by the Bin Ladens of the world if you think about it. They can’t win by force, but they can watch and wave as the United States spends itself into more economic woe.

In the weeks following the 9-11 attacks President Bush boldly re-drew the lines on government organization charts, creating DHS by simply renaming the people already on the job, adding more layers of bureaucracy, and more political positions. Some of the realignments make sense. But it was never essential. The government’s default strategy for problem solving is to reorganize. But it won’t address the real problem

Secretary Napolitano and Mr. Pistole, your first duty is to respect the Constitution and the dignity of both the traveling public AND TSA employees. Do the best you can within reason, to deter evil-doers.

But please, stop hassling us.

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