FBI’s Information And Technology Branch Gets New Leader

Arlene Gaylord. Photo: FBI

By Steve Neavling

Arlene Gaylord has been named executive assistant director of the FBI’s Information and Technology Branch. 

Before the appointment, Gaylord was serving as the assistant director of the Information Management Division.  

Gaylord’s career with the FBI began as an honors intern in 1991, when she was assigned to the Visual Investigative Analysis Unit at headquarters. A year later, she was hired full-time and served as a Spanish language specialist at headquarters and several field offices. 

In 1998, Gaylord became supervisory language specialist for the San Diego Field Office, and in 2004, she became an intelligence analyst in the office before moving to the Sacramento Field Office as a supervisory intelligence analyst in 2009. 

She was named a senior supervisory intelligence analyst in 2010 and led the Western Regional Intelligence Group. 

In 2012, Gaylord returned to FBI headquarters as the national program manager for the Joint Regional Intelligence Groups. 

In 2013, she was promoted to chief of the Language Services Section in the Directorate of Intelligence. She served as the FBI’s senior authority for all foreign language and culture-related matters and led the Foreign Language Program. In 2015, she became chief of the Global Intelligence Section in the Directorate of Intelligence. 

In 2016, Gaylord was named assistant director of the Office of Equal Employment Opportunity Affairs. In 2020, she was promoted to assistant director of the Information Management Division.  

Gaylord received a bachelor’s degree in criminal justice from The American University and a master’s degree in organizational management from the University of Phoenix. She is a certified FBI intelligence officer and is certified as a master police instructor by the FBI and the California Commission on Peace Officer Standards and Training. 

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